Rapid Assistance
Rapid Assistance
You will be supported by our in-house support team, made up of recognised BI and Data & Analytics experts. These specialists are happy to assist you:

Nils Meyer
Team Leader Support & Managed Services

Stefan Rappen
Senior Support Consultant

Marzena Strzoda
Support Consultant

Oliver Zedler
Support Consultant
Why does our support make the difference?
05 Reasons
We know that every BI solution is only as good as the support that accompanies it. That’s why we provide comprehensive support that has your back and ensures your success.

Long lasting partnership
Our support does not end after implementation. We accompany you to ensure that your BI solution continues to meet your needs. Through regular updates and adjustments, we keep your system up to date.
Active problem solving
We don’t just react; we identify potential issues before they become problems. Through regular system checks and performance analyses, we ensure that you won’t encounter any unpleasant surprises.
Availability
To ensure you always receive the support you need, we are always available. Whether it's an urgent issue or a simple question, we are here to assist you.
Tailored support
Every BI solution is unique. That's why we offer support tailored to your specific needs, ensuring that your BI solution continues to work optimally tomorrow and beyond.
Specialist expertise and training
Knowledge transfer is crucial for long-term success. That's why we offer you qualified training to ensure your team can make the most of the BI solutions in their daily work.
